Returns & Exchanges
At Eat Clean Bro, we strive for 100% satisfaction with every meal delivered. Due to the perishable nature of our fresh food products, we handle returns and refund requests on a case-by-case basis to ensure the highest quality standards.
Inspect Your Order
Upon delivery, immediately check your meals for any signs of damage or temperature discrepancies to ensure everything meets our freshness guarantee.
Contact Support
If there is an issue with your order, contact our customer service team within 24 hours of delivery by emailing [email protected] with your order number.
Provide Documentation
To help us resolve the issue quickly, please include clear photographs of the product, the packaging, and the delivery label in your communication.
Resolution Process
Our team will review your claim and, if approved, will issue a credit to your account or a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing